Anyone with a registered Hövding whose airbag has deployed in a cycling accident. Registration must be completed before the crash — unregistered helmets aren't eligible for the 50% discount.

Your registered email, the product serial, the airbag serial (only visible after deployment, printed on the deployed bag), and a short account of how the crash happened. Photos of the deployed unit help speed things up.

50% off the retail price of a replacement Hövding. Shipping isn't included. The discount is one-time per registered unit — once you've used it, the new unit needs its own registration to be eligible again.

No. The crash replacement program is limited to cycling accidents. Deployments during skating, e-scooter use, or other activities aren't covered — check the warranty policy instead if you think it was a product fault.

After approval (typically 5 business days from submission), we ship your replacement within 2–3 business days. You'll get a tracking link by email as soon as the unit is on its way.

Yes. We ask you to return the deployed unit so our engineers can analyse what happened — it's how we keep improving the product. Prepaid return shipping is included in the approval email.